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Internal Field-Service Platform

Manage your field team from one place

Cryon CRM brings leads, jobs, quotations, attendance, and stock into a single platform designed for water-softener and pipe-sales operations.

Built for field-service teams

Every module covers a real operational need — no bloat, no guesswork.

Lead & Customer Management

Capture, qualify, and convert leads to customers with a structured pipeline. Full history and activity tracking included.

Job & Field Operations

Assign jobs to field agents, track progress in real time, and verify completion — all from one screen.

Quotations & Sales

Generate professional quotations with line items, share via public link or WhatsApp, and track approval status.

Location & Territory

Map service locations, assign default field agents, and merge duplicate territories with a single action.

Attendance & Leave

Field agents mark attendance from the mobile app; managers approve, export, and calculate payroll-ready summaries.

Product & Stock

Maintain product catalogues, track stock movements, and share live catalogues with customers via a public link.

How the workflow flows

From first inquiry to closed job — every step in one system.

01

Capture Leads

Import from Excel or add manually. Leads are scored, assigned to agents, and tracked through the full funnel.

02

Dispatch Jobs

Convert a qualified lead or customer request into a field job in seconds. Agents receive assignments on their mobile app.

03

Quote & Close

Generate an itemised quotation, send it via WhatsApp, and capture sign-off — without leaving the platform.

04

Analyse & Improve

Dashboard KPIs, activity logs, and attendance reports give managers the data they need to optimise the team.

Native Integration

Communicate via WhatsApp — without leaving the CRM

Send quotations, job updates, and bulk notifications to customers directly through approved WhatsApp Business templates. Configure your API credentials once in Company Settings, and every team member can communicate at scale.

  • Send quotation PDFs to customer WhatsApp in one click
  • Bulk notifications with per-recipient personalisation
  • Message templates managed from the admin panel
  • Delivery status tracked per send

Quotation sent to Ravi Kumar

Water Softener — 3-stage system · ₹24,500

Delivered

Bulk notification dispatched

142 customers · Pipe maintenance reminder

138 delivered

Job update — Priya's site visit

Technician en route · ETA 14:30

In Progress

Ready to streamline your field operations?

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